Murdell Consulting can help you with various areas of your day-to-day work.
So what does this really mean?
Process Improvement & Problem Solving
Sometimes you find that something takes ages to do and you wish that there was a better, quicker way of doing it so that you could spend more time on doing the work that you want to do for your customers. You’d like to send a personalised mailshot to all your customers, but don’t know how to do this. Or maybe you are having to keep copy and pasting information to use in another document and wish that it could be automatically added to a document to save time. Customer data might be held in more than one place so, when it changes, you need to remember to change it everywhere. Customers could be annoyed that a particular process takes too long from start to finish – could it be speeded up to save your time and gain you more customers?
These are only some examples of challenges that businesses have had, all of which can be solved – without costly IT development.
If you need help with MS Word, Excel or any of the other Microsoft Office applications so that your documents look good and your formulae save you time and increase accuracy, then we can help. If you are struggling to create your presentation – you know what you want to do, but don’t know how to do it – look no further. Let us help you to gain knowledge to use these applications to make your life easier and make your business stand out from the crowd.
Data is simply information. Every business has data, but could it be used to help you to make your business perform better? Does your business have peaks and troughs – do you know when and why – could you work differently to reduce the impact of the quiet times? Do you know how long something takes to do from start to finish – could it be quicker? Until you have the data you don’t have facts and are relying on making decisions based on gut feel. Looking at your data allows you to see patterns, which will help you to understand what is happening in your business thus enabling you to make decisions based on concrete facts.
This is only available to small businesses.
Your website is the window to your business. If your “window” needs a bit of TLC or you want to put more information on it but don’t know how – we can help. A few pictures can help to make your site more interesting – this is especially the case with accommodation, so get your camera out and let us help you to get an eye-catching website. We will put our skills together with your knowledge of your business to produce something that will encourage customers to do more than window shopping.
Do you want to create mailing lists based on online forms? Would you like to be able to get customers to complete an online form e.g. for registration or becoming a new customer?
All of the above are examples of how Murdell Consulting can help. If you have other areas that you would like help with, or a specific problem that is driving you nuts, please do not hesitate to ask. If we can help – we will.